Permanent Storage vs. Temporary Storage
Permanent Storage
Permanent storage is used for content you want to keep long-term. Content in permanent storage counts toward your workspace storage quota.
Permanent storage includes:
Saved projects
Forever saved does not have an 'expiry time'
Files in My Assets
Files in Brand Kit, including logos, images, videos, audio files, fonts, and outros
Projects saved to permanent storage will remain available as long as your workspace stays within the storage limits of your plan.
Temporary Storage
Projects that are not saved to permanent storage are considered temporary projects.
Temporary projects do not count toward your workspace storage quota, but they will expire after a set period.
Typical retention periods include:
Free plan: projects expire after 3 days
Creator plan: new projects that exceed the 50 GB storage quota expire after 28 days
Creator or Business users who downgrade to Free: affected projects expire after 28 days
If you see expires in xx days, it counts in temporary storage
Storage Limits by Plan
Free Plan
Free workspaces include 1 GB of storage.
Projects on the Free plan expire after 3 days. The 1 GB storage quota mainly applies to assets such as My Assets and Brand Kit files, if they were previously uploaded.
Creator Plan
Creator workspaces include 50 GB of storage.
Projects saved within the 50 GB quota are kept in permanent storage. If your workspace exceeds the 50 GB limit, new projects that are not saved to permanent storage will expire after 28 days.
Business / Team Plan
Business and legacy Team workspaces include unlimited storage.
Projects in these workspaces can be kept in permanent storage without a storage quota limit.
What Counts Toward Workspace Storage?
Workspace storage usage is calculated based on the following:
Original Videos
Original videos count toward storage based on their post-transcoding file size.
My Assets
Files uploaded to My Assets belong to your personal workspace and count toward your personal workspace storage.
Brand Kit Assets
Brand Kit assets count toward the workspace’s permanent storage quota.
This includes images, logos, fonts, outros, videos, and audio files.
Temporary projects do not count toward workspace storage.
How to Check Your Storage Usage
You can view your current storage usage in workspace settings:
What Happens If You Reach Your Storage Limit?
If your workspace reaches its storage limit, you may not be able to upload new assets or save additional projects to permanent storage.
You can free up storage by:
Removing unnecessary projects from permanent storage
Deleting unused assets
Upgrading your plan
For Free Users
If you want to keep projects long term, you can upgrade to Creator or Business.
If you want to upload more assets, you can delete unused assets or upgrade to Creator or Business.
For Creator Users
If you want to save more projects after reaching the 50 GB limit, you can remove unnecessary projects from permanent storage, delete unused assets, or upgrade to Business.
For Business Users
Business workspaces have unlimited storage.
You can still manage storage manually by removing projects from permanent storage if needed.
How to Remove a Project From Permanent Storage
You can manage project storage from the Projects tab.
When you remove a project from permanent storage, it becomes a temporary project and receives a new expiration date.
The expiration date is usually 28 days from the date it is removed from storage.
Go to projects and click 'Manage'Select projects and click 'Remove from storage'Go to 'expiring' tab and you will see these project will expire in 28 days
The Manage Storage feature is available on web, mobile web, iOS, and Android.
Important Related Changes
My Assets Now Belong to Personal Workspace
To make storage ownership clearer, My Assets now belong to your personal workspace and cannot be used across different workspaces.
Business Workspace Access Has Changed
In Business workspaces, Editors no longer have access to My Assets.
Editors can use Brand Templates and Brand Kit assets instead.
Projects Can Now Be Saved or Removed From Storage
You can now choose whether a project should be saved to permanent storage or removed from storage from the Projects tab.
FAQs
1. Why Are My Assets Missing?
Your assets have not been deleted.
My Assets are now only available in your personal workspace and are no longer accessible from Team or Business workspaces.
Any assets that were already applied to a video timeline will remain in your existing projects.
2. Why Are My Templates Missing?
This may be related to the updated workspace access rules.
Personal templates are only available in your personal workspace.
Templates that were already applied to existing projects will remain on the video timeline.
3. Why Does My Project Have an Expiration Date?
Projects that are not saved to permanent storage are temporary and will expire after the listed date.
To keep a project long-term, select Save project, as long as your workspace is within your plan’s storage limit.
You can also upgrade to Business for unlimited storage.
4. What Happens If I Reach My Storage Limit?
If you reach your storage quota, you will not be able to upload new assets or save new projects to permanent storage.
You can free up space by removing projects from permanent storage, deleting unused assets, or upgrading your plan.