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Why is export taking longer than it shows?
Why is export taking longer than it shows?

Understanding prolonged export times and potential solutions

Updated over a week ago

Double-check the "Exported" page and see if it's finished exporting. If not, sometimes there may be a queue due to high traffic. You can always safely leave the page for exporting and then come back later.

We are continuously working on optimizing our server to reduce traffic. However, there are times when we coincidentally experience a surge in user uploads, or when our servers are targeted by bot attacks, leading to congestion. We always respond promptly to alleviate these issues. We appreciate your patience and apologize for any inconvenience this may cause.

If there's anything wrong or failed to export, please contact us through the ticketing system or reach out to us in Discord.

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